The team at BIG4 Moruya Heads Easts Dolphin Beach Holiday Park are dedicated to providing an exceptional holiday experience to our new and returning guests. Please read about our achievements below.
Tripadvisor Travellers' Choice Award (previously Certificate of Excellence)
BIG4 Moruya Heads Dolphin Beach Holiday Park is a very proud winner of the valued Travellers' Choice Award from TripAdvisor for consistently earning awesome reviews from our guests. Read some of our most recent reviews and testimonials, and we'd invite you to leave one of your own too.
Caravan & Camping Industry Association NSW (CCIA) President’s Award
We are absolutely thrilled that Phillip and Dianne were awarded a special President's award at the CCIA Gala Dinner and Awards night last week.
They received this award for their many, many years of service and contribution to CCIA and the industry in general.
BIG4 Lifetime Membership Award
We are very proud to announce that our family was honoured at the 2022 BIG4 Holiday Parks Annual Gala Awards Night, with Phillip and Dianne being inducted as BIG4 Life Members.
This is the highest award available to individuals involved with BIG4 Holiday Parks and recognises their enormous contributions to the BIG4 network and wider industry. Congratulations Phillip and Dianne!
BIG4 Holiday Parks Engagement Award 2020
BIG4 Customer Service Excellence Award
Awarded to our park in 2018 & 2019, we received a score of 9.2 out of 10 as rated by our valued guests.
Caravan & Camping with Kids Best Holiday Parks Award 2020
In recognition of outstanding facilities for families.
Booking.com Traveller Review Awards 2021
For our efforts to offer outstanding hospitality in spite of all of last year's challenges.
Caravan Industry Association Accreditation
The Caravan Industry Association of Australia provides a National Accreditation Program to improve the standards of businesses in the caravan industry by offering tools such as documented policies and procedures to increase efficiency of operations.
BIG4 Moruya Heads Easts Dolphin Beach Holiday Park has been awarded this accreditation for complying with the following criteria:
- Legal compliance
- Environmental management
- Customer service
- Risk management
- Maintenance
This accreditation provides many benefits for our guests, including:
- We are committed to providing you with a quality service
- We adhere to stringent security and safety measures
- We abide by a code of conduct for customer service, complaints handling and general feedback
- We have procedures and schedules in place for regular maintenance, cleaning and repairs
- We implement procedures to minimise risk, and have emergency and evacuation procedures
Gumnut Awards
The Gumnut Awards is an environmental evaluation program for holiday parks and other suppliers to the tourism industry.
The program was developed by the Caravan and Camping Industry Association of NSW and is independently assessed by the University of Western Sydney.
The Awards acknowledge caravan and camping businesses who have shown dedication to environmental sustainability and socially responsible management.
We hope our awards and accreditation have tempted you come and stay with us. Take a look at the great range of accommodation and attractions to see during your visit.
